Care Solace
WCPS offers free access to Care Solace, a confidential care coordination service that connects students and their families to mental health providers and substance use treatment matched to their needs-regardless of insurance.
how to access care solace services:
Call 888-515-0595 at any time (multilingual support is available).
Visit caresolace.com/site/wcps-k12 to search an extensive list of care providers anonymously.
Contact the school social worker or school counselor at your student's school to ask for a student referral.
Be prepared to provide:
- Basic contact information
- Type of service desired
- Insurance provider and plan (medical insurance is NOT required to use Care Solace)
what happens after you contact care solace?
Care Solace will:
- Seek out providers on your behalf and keep you updated via text or email.
- Call you to present at least two options.
- Offer to assist in scheduling your appointment.
- Follow up after your appointment to determine if you're satisfied with your provider match.
- Continue searching for a provider if you're not satisfied with the initial match.
- Provide support and answer questions every step of the way.
Care Solace is not an emergency response service or mental health services provider. If you have a life-threatening emergency, please call 911 or the Suicide & Crisis Lifeline at 988.